Talk it through first
Send an enquiry or add us on WeChat. If documents need reviewing, we can meet at any of our three Guangzhou offices. The first conversation is free and there is no package pitch.
Online enquiry
Use the form — we reply during working hours
Leave your name, contact details and the question. Simple matters get an initial view by message; complex ones are routed to the relevant service line.
Offices
Haizhu HQ: Room 201-A, Building 2, No.14 Shiliugang Road
Tianhe: Building E, No.90 Dongpu Yiheng Road
Panyu: Room 508, Tower A3, Poly Daduhui, No.290 Hanxi Avenue
Hours
Mon–Sat 09:00–18:30 (GMT+8)
Messages outside these hours are answered the next working day. Cross-border and overseas matters are scheduled around the relevant time zone.
Send documents on WeChat
Scan to add our client service account. Business licence, financial statements and marketplace screenshots can be sent directly; we reply with an initial view during working hours.
Please include your company name and what you need, so we can route it to the right team.
Understand the problem before you commit
Tell us how you trade, where you sell and how the group is held. You get a written list of issues and realistic options — the first conversation is free.